About Free Shipping by Scootzy
FREE Delivery is available if you’re ordering eligible items for delivery within the UK or Republic of Ireland.
Order before 3pm for same day dispatch
Order before 3pm to receive your order tomorrow (Weekdays). Orders made after 3pm will be delivered the day after (excludes Saturday, Sundays & Bank Holidays). Deliveries are made anytime between 7am – 10pm. Postcode restrictions. Our same day dispatch pledge applies to orders inside the UK
Deliveries to the UK
Orders including £100 or more of eligible items, dispatched by Scootzy, qualify for FREE Delivery. All orders of £100 or more of eligible items, dispatched by Scootzy, across any product category also qualify for FREE Delivery.
How much does it cost?
- Next-Day Delivery is FREE if orders are above £100.
- Any orders less than £100 costs just £5.95.
How can I track my order?
- Delivery is fully trackable.
- We’ll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order through My Account.
- If you’ve placed multiple orders on the same day, your orders may be shipped in one parcel. You’ll be able to see whether they’ve been shipped together if the tracking information for each of the orders you’ve placed is the same.
What happens on the day of delivery?
- Delivery will be attempted between 7:00-22:00. If delivery hasn’t been attempted by then, get in touch the following day so we can look into this.
- A signature may be required.
- If you’re not available to take delivery of your parcel, our delivery partner will leave a calling card advising whether your parcel has been delivered to a safe location, left with a neighbour or how to arrange collection.
- Depending on the delivery partner, you might be presented with additional delivery features including specified delivery window slots and follow my parcel GPS tracking – just keep an eye on your tracking or for an email from our delivery partner, for the latest updates.
Depending on the delivery partner, you might be presented with delivery options during delivery including changing your delivery date, requesting leave with neighbour, requesting leave safe, requesting collect from store, and upgrading delivery (upgrading prices incur an additional fee which vary dependant on the upgraded service).